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F.A.Q
Frequently Asked Questions
WHAT IS THE AMOUNT OF BANDWIDTH USED BY THE IPTV STREAM?
Updated H264 technologies are used for our IPTV streams, giving users the highest quality and compression settings available. The sizes of IPTV streams are approximately 8 Mbit. When channels are changed, the H264 protocol might be moderately higher. As such, a 13 Mbit internet connection is the minimum speed required (for HD channels, at least 30 Mbit is needed).
WILL I BE ABLE TO WATCH IPTV ON SEVERAL DEVICES SIMULTANEOUSLY WITH A SINGLE SUBSCRIPTION?
You can use your subscription can be used on multiple devices however you can only use one subscription on 1 device at the same time.Still if you need more you can have more than 1 paid subscription at time, all you have to do is contact us or go directly to the offer you want and buy it .
WILL I BE ABLE TO WATCH IPTV ON SEVERAL DEVICES SIMULTANEOUSLY WITH A SINGLE SUBSCRIPTION?
You can use your subscription can be used on multiple devices however you can only use one subscription on 1 device at the same time.Still if you need more you can have more than 1 paid subscription at time, all you have to do is contact us or go directly to the offer you want and buy it .
WHAT TYPES OF DEVICES ARE SUPPORTED?
Multiple devices are supported by our Servers and our Dev team continue to update and improve all servers and their compatibility with new devices on the market,
We currently support the following Devices
• Smart TV,
• Firestick,
• Kodi,
• VLC,
• PC,
• Vu+,
• DreamBox,
• Enigma,
• MAG devices,
• Formuler Devices,
• Android Boxes,
• Android Smart Phones,
• Apple IOS IPhone/IPad Apple Tv, etc.
WILL I BE ABLE TO USE YOUR SERVERS ON AMAZON FIRESTICK?
Yes, it is possible. All you need is to download the application to stream IPTV as IPTV Smarter Pro, a full detailed tutorial is available in the setup guide section.
If you have any trouble you can still contact our support live 24/7 and one of our representative will assist you in all you need.
DO I NEED A SATELLITE EQUIPMENT REQUIRED TO USE IPTV?
Not at all. Satellite equipments are outdated and you will not require it to be able to benefit from our services. Our servers will connect you to our platforms using your internet connection only.
DO YOU HAVE CONTENT HAVE GOOD DISPLAY QUALITY?
IP networks are optimized to use the best connections possible so users can receive high-quality output. We maintain performance levels on our end to ensure the highest quality possible regularly.
In fact we even offer 4k quality for many of our Content and Full HD to most of it .
WHAT ARE THE ADVANTAGES OF USING YOUR SERVICES INSTEAD OF THE OTHERS?
Internet Protocol Television (IPTV) has numerous benefits. It represents a real inexpensive alternative to cable television in the current market and offers not only Live Channels but also VOD services (Movies & Series).
Our Servers are the best in the current Market so we offer what others can’t stability, High quality and good prices all in one and we also have a dedicated internal team that support you from the beginning till you get started 24/7!
Our Dev team works always to update, improve, and create Servers and expanding the choice so you never get bored.
NEW CHANNELS, MOVIES, TV SHOWS and PROGRAMS ADDED EVERY WEEK, just for YOU!
WHAT ARE SOME OF THE FUNDAMENTALS OF THE IPTV SYSTEM?
There are a couple of fundamental IPTV systems used to access the content. IPTV systems can be channeled from a broadcast platform and displayed to multiple viewers simultaneously. IPTV systems can be used to offer VOD (video on demand). The system is accessed with a set-top box (along with relevant accessories).
WHAT IS IPTV?
IPTV (which stands for Internet Protocol Television). Using internet protocols to access dedicated servers, to iptv service can be used to synchronize telecommunications through broadband connections. In fact, any service that allows packet data can be utilized for IPTV.
HOW LONG DOES IT TAKE TO GET A RESPONSE FROM A SUPPORT TICKET?
Requesting technical support or account activation through a ticket will get a response within minutes via E-mail and Instantly via our Chatbox.
Note: the response time can be as long as 2 hours during peak working times.
CAN MY TELEVISION BE USED LIKE A SMART TV USING AN ANDROID TV BOX DEVICE?
This is 100% doable. It can be done is since you can set up certain apps from the Google Play store, which will make your television interactive. Other apps can be used on your television, too, including Skype, Firefox, and Gmail!
DO I USE ETHERNET OR WI-FI TO RUN MY SUBSCRIPTION?
We regularly suggest Ethernet connections (device hardware) for optimal resolution and stable network.
WHAT IS AN ANDROID TV BOX?
An Android TV box is a small computer operating an Android-based OS and runs various apps, the “XMBC Remote” being one of them.
A MOVIE I’M WATCHING OFTEN BUFFERS. WHY?
We ensure there is no buffering or freezing by updating,running maintenance daily to our Dedicated Servers
But you might rarely endure buffering as a result of high traffic in your region or slow speeds on the internet from your network provider. If buffering issues are persistent, try holding down the “Pause” button for up to 20 seconds before resuming the movie. This most of the time fix the buffering issue
WHAT IS KOD?
It is mostly Known as XBMC in the past, Kod is open-source software that plays media for free. It was created by a non-profit technology group named the XBMC Foundation. Kod is accessible on several hardware platforms and operating systems. The software has a 10-foot-long interface and is to be used for remote control and TV functions. Have a look at the company’s website (Kod. tv) for more details.
WHY DO MESSAGES ABOUT “SCRIPT ERRORS” KEEP SHOWING UP IN KOD?
If you receive a script error message, it likely means that your internet connection speed is slow, or you aren’t connected to it.
HOW DO I CLEAR MY CACHE WHEN THE “CLEAR CACHE” MESSAGE SHOWS UP ON KOD?
You will see the “clear cache” option when you select “maintenance” under the “programs” tab.
WILL I BE ABLE TO USE ANDROID/IPHONE/IPAD AS A REMOTE CONTROL ON KOD?
You can download a free app called the “XBMC Remote” to browse options on Kod. It is comprised of a user-friendly keyboard that acts as a remote control on your mobile device
Any more questions ?
Get in touch with us if you have any question regarding our service and we will assist you our support service is available 24 / 7 at WHOPMEDIA just to help !
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